Terms and Conditions
Company Information
Rolls-Royce Motor Cars Limited is responsible for the content of this website. Rolls-Royce Motor Cars Limited is a company registered in England and Wales under company number 03522604 and has its registered office at Ellesfield Avenue, Bracknell RG12 8TA.
E-mail address:
[email protected]
Website Terms: Please read carefully
The terms below govern your use of this website and by accessing this website you agree to be bound by them. If you do not accept these terms, please do not use the website. We may change these terms at any time without notice by updating the terms shown on this website. It is your responsibility to review the website terms each time you enter the website to ensure you are aware of our latest terms and conditions. Your use of this website after a change has been made signifies your acceptance of the revised terms.
This website is for your personal use only and is not to be used for any commercial purpose.
Products and Services
The provision of details of products and services on this website are not, and should not be construed as, an offer to sell or supply such products or services, and the seller or supplier may always accept or reject your offer at its sole discretion.
All products and services on this website are subject to availability and may be withdrawn without notice. All products and services and all prices are also subject to change without notice.
Terms and Conditions for individual Products and Services
These website terms should be read in conjunction with the separate terms and conditions for the sale or supply of the individual products or services which are referred to on this website. In the event of any inconsistency between these terms and the specific product or service terms and conditions, the latter shall prevail.
Information about Products and Services
Whilst we have made every effort to ensure the information on this website is up to date and accurate, neither we nor any authorised Rolls-Royce Motor Cars dealership nor other third party can accept responsibility for your reliance on any information on this website.
Always check with your authorised Rolls-Royce Motor Cars dealership model availability and for precise information on vehicle model features, specifications and equipment, and in the case of approved used Rolls-Royce motor cars, current mileage details before ordering a vehicle.
Always check the terms on which any product or service is supplied before making any commitment.
You should seek your own independent financial advice in relation to any taxation or accounting matters referred to on this website.
Access from Outside the UK
The vehicle specifications on this website are, unless stated otherwise, for the UK market only.
These specifications (including what is optional and what is standard equipment) may vary in other markets. However some vehicle images may be of models supplied in other markets, for example showing left-hand drive, and not reflecting specifications in the UK.
The information and other materials contained in this website may not satisfy the laws in countries outside the UK. If you choose to access this website from outside the UK you are responsible for ascertaining to what extent local laws are applicable and compliance with local laws.
Website Availability
We cannot promise that this website will be uninterrupted or free of errors, bugs or viruses and we will not be liable if, for any reason, this website is unavailable at any time or for any computer virus or system free. Access may be suspended at any time without prior notice being given.
Copyright
The copyright in the material contained in this website belongs to Rolls-Royce Motor Cars or its licensors. No person may copy, modify, transmit, distribute, display, reproduce, publish, license or create works from any part of this material or otherwise use it for any public or commercial use without the prior express written permission of Rolls-Royce Motor Cars. You may only view or print individual pages for your own personal use.
Trademarks
The names, logos and images on this website which identify Rolls-Royce Motor Cars, or third parties and their products and services are proprietary marks of Rolls-Royce Motor Cars and/or the relevant third parties. Nothing contained in this website shall be deemed to confer on any person any licence or right on the part of Rolls-Royce Motor Cars or any third party with respect to any such name, logo or image.
Other Intellectual Property Rights
The products, services and technology or processes described in this website may be subject to other intellectual property rights reserved by Rolls-Royce Motor Cars or its licensors or any relevant third parties. No licence is granted in respect of such intellectual property rights.
Links to other Websites
This site may contain (hypertext) links to other sites that enable users to leave this site and go directly to the linked site. The links are provided to assist users of this website and the inclusion of a link does not imply that we endorse or have approved the linked site. We do not control linked sites, and are not responsible or liable for their content or any link within such sites, or for any transmission received from any linked sites.
Compliance with the Bribery Act 2010
We recognise that bribery and corruption remain major issues in world trade, despite efforts to prevent them. We strive to ensure that our businesses are run with complete integrity and we have clear anti-bribery and corruption policies, which are fully supported by our directors to ensure that our employees remain untainted by bribery or corruption.
No Warranties or Liability
This website and the information, images, materials and other content shown are provided without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded.
Without limitation to the foregoing, although we take care to ensure that the information, images, materials and other content provided on this website are accurate, we give no warranties of any kind, express or implied, that they are accurate, complete or up to date. You should not rely on the information to make any decision or take any action. Neither we nor any authorised Rolls-Royce Motor Cars dealerships shall accept any liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information.
In no circumstances shall Rolls-Royce Motor Cars or any authorised Rolls-Royce Motor Cars dealership be liable for any losses sustained and arising out of or in connection with use of this website or any site accessed from this website including, but not limited to, loss of profits, loss of data or loss of goodwill (whether direct or indirect) nor any economic, consequential, indirect or special loss.
These Terms
If any of these terms are found to be illegal, invalid or otherwise unenforceable, then to the extent of such illegality, invalidity or unenforceability, such terms shall be deleted and severed from the website terms. The remaining enforceable terms shall continue in full force and effect and continue to be binding.
Nothing in these terms shall exclude or limit our liability for death or personal injury resulting from our negligence or shall affect your statutory rights if you are a consumer.
Law
These terms shall be governed by and construed in accordance English law. Disputes arising in relation to them shall, unless expressly agreed otherwise, be subject to the exclusive jurisdiction of the English courts.
Telephone Calls and E-mails
Telephone calls and e-mail correspondence with Rolls-Royce Motor Cars at the email addresses accessible through, or obtained from, this website may be recorded or monitored. By using these communication methods you are consenting to the recording or monitoring of your calls and e-mails.
Privacy policy Introduction
Rolls-Royce Motor Cars Limited are committed to protecting and respecting your privacy. We will only use your personal information in accordance with the current data protection law in the UK and this privacy policy.
This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us.
For the purpose of the Data Protection Act 1988, the date controller is Rolls-Royce Motor Cars Limited of The Drive, Westhampnett, West Sussex, PO18 0SH.
We may update this privacy policy from time to time by publishing the amended version on our websites.
This privacy policy applies to personal information we hold about individuals. It does not apply to information we hold about companies and other organisations.
How do we receive your information?
We may receive information about you:
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when you contact us directly, normally via our website or our customer services teams, whether to apply for one of our products or services or to make an enquiry or other request,
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from our network of authorised Rolls-Royce Motor Cars dealerships,
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from our other group companies and carefully selected business partners who provide products and services under one of our brands, and
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Occasionally from other third parties who may lawfully pass to us information about you.
Using your information
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We may use your information (which we receive from you or third parties or learn from the way you use our products or services) for a variety of purposes, including:
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to provide or manage any information, products and services you have asked for,
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for marketing purposes, including market research,
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to help us identify you when you contact us,
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for general administration purposes,
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to help us improve the quality of our products and services,
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to help us detect and prevent fraud and money laundering,
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to help us recover debts,
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to carry out analysis and customer profiling, and
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to identify other products and services which might be of interest to you and to inform you about our products and services (please see below).
We may share your information for any of these purposes with:
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our other group companies in the UK and abroad,
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authorised Rolls-Royce Motor Cars dealerships,
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our carefully chosen business partners who provide products or services under one of our brands, and
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our service providers and agents who perform services on our behalf, such as credit card processors and data management firms.
We may also pass your information to third parties:
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if we have been asked to provide information for legal or regulatory purposes,
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in relation to existing or future legal proceedings,
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in the process of selling one or more of our businesses or to anyone to whom we may transfer our rights under any customer agreement we have with you,
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for the purpose of preventing fraud/loss, for example to fraud prevention agencies.
The information that we collect from you may be transferred to, and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA, who work for us or one of our suppliers. By submitting your information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this policy.
Informing you about our products and services
We may use your information to contact you with news on our motor cars, other products and services (provided by us, our other group companies or our carefully selected business partners) which may be of interest to you and occasionally for market research purposes.
We may also pass your information to our other group companies, authorised Rolls-Royce Motor Cars dealerships and our other business partners for these purposes.
We, and these other parties, may contact you by post and telephone and, if you give us your prior agreement to do so, by email, SMS and other electronic means.
The range of products and services offered by us, authorised Rolls-Royce Motor Cars dealerships, our other group companies or selected business partners include:
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Rolls-Royce motor cars,
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motor related products and services, including (amongst other things) vehicle finance, leasing and ancillary insurances, vehicle accessories, vehicle emergency service, vehicle warranties and motor insurance.
You may opt out of receiving marketing communications from us on our vehicles and other products and services by ticking the appropriate box (if providing your information on this website) or at any time by telephone on +44 (0)1243 384000, or writing to us at Rolls-Royce Motor Cars Limited, CRM Department, The Drive, Westhampnett, Chichester. PO18 0SH, United Kingdom.
You may also contact us at the above address or telephone number if you have previously asked not to receive marketing communications but would now like to hear from us with news on our motor cars, other products and services.
Please note if you purchase a motor car from an authorised Rolls-Royce Motor Cars dealership or otherwise give your information to an authorised Rolls-Royce Motor Cars dealership, you will have a separate relationship with the dealership in relation to their use of your information and you will need to contact the dealership regarding any request you may have relating to their use of your information.
We will only send you marketing communications by email or other electronic means if you give us your agreement to do so. For example, we may inform you when inviting you to provide your email address that by providing your email address you will be indicating your agreement to receive marketing emails. If you give us your agreement and subsequently wish to opt out you may do so by clicking the unsubscribe link which we include on all our marketing emails or you may contact us at any time at the address or telephone number above.
Our website
Unfortunately, the transmission of information via the internet is not completely secure, although we will do our best to protect your personal information. However you recognise when providing your information to us through our website or when you send us or ask us to send you any of your confidential information by email, that the internet and email communications over the internet may not be secure. We cannot be responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.
Our website may contain links to other websites. Our privacy policy only applies to our website. We are not responsible for the content, privacy or security of other websites.
Use of Cookies on our website
A "cookie" is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
When you visit our website we send you a cookie. We may use cookies in the following ways:
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to help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content of our site to match your preferred interests;
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to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.
Two types of cookies may be used on this website : session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for longer (how long will depend on the lifetime of the specific cookie).
Some of our web pages may also contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides.
Disabling/Enabling Cookies
You may accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
For further information on how to disable or enable cookies, please visit www.allaboutcookies.org
Providing information to us
If you give us information on behalf of someone else, you confirm to us that you have their permission to do so and that they are aware of the contents of this policy and do not have any objection to our processing their information in accordance with this policy.
You are responsible for informing us of any change in your details, such as a change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you.
You have a right to ask what information we hold about you. We will charge you a small fee for this (the statutory fee is currently £10).
You may contact us at the address below for these purposes.
If you are under 16 please do not provide us with any personal information unless you have the permission of your parent or guardian to do so.
Telephone calls to us may be recorded and/or monitored for training purposes.
Contact us
You may contact us in relation to this privacy policy by writing to us at Rolls-Royce Motor Cars Limited, The Drive, Westhampnett, Chichester. PO18 0SH, United Kingdom.